Current Members

Initial enrollment is only the beginning of your relationship with RBA. It’s important to us that you stay informed about your coverage, especially when you enter a season of change. We’re here to walk with you through all of life’s moments.

US Churches

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  • How do I change my address with the RBA?

    Kindly send us an email with your new address:

  • How do I update the beneficiaries for my life insurance?

    Login to your account at From there you can update your personal information.

  • Our monthly invoice is incorrect. Whom do we contact to have it corrected?

    You can contact the billing specialist by calling 800-701-8992 or emailing

  • Whom can I contact if I have a claims issue?

    For claims issues, please contact Compass Professional Health Services at 1-800-513-1667. You may also contact UHC using the number on the back of your insurance card or via 866-633-2446.*

    *If you’re an international participant, please contact Aetna Global via the number listed on the back of your card.

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  • "Patrick"

    I couldn’t believe I was interacting with a real person—a person who gave me just the answers I was looking for. -Patrick

  • "Bob"

    Insurance is NOT easy but your team has really made this simple.  Thanks!

  • "Thank you, this is a breath of fresh air."

    RBA has been prompt, patient, and very thorough in helping me navigate enrollment, re-enrollment, and other questions I’ve had.
    Thank you, this is a breath of fresh air.

    — Lora

  • "Brian"

    I really appreciate the quick response to my emails, that you are very thorough with all the information, and that you do a lot of the foot work for us. Thank you!

    — Brian

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