FAQ

Our work consists of ministries just like yours, which allows us to have a more hands on approach in helping you with your insurance. We fully support your calling; you are never just a number with RBA. We’re experts in our field and we’re committed to delivering the highest level of care with attentiveness, warmth and integrity. Contact Nikki at 800-701-8992 or nhuttenga@reformedbenefits.org to discuss this further. We’d love to chat!

Renewal information is released in early September of each year.

No, you’re not required to pay by EFT. 95% of our members currently pay by EFT, but we understand that not everyone is comfortable with this arrangement.

No. The RBA offers a Medicare Advantage Plan only for those who are retired from the CRCNA and the RCA. If you are still actively working, you will continue on your current plan.

Yes. RBA requires all eligible full-time staff members to be enrolled in the RBA Medical and Basic Life plans unless they have medical coverage through their spouses. Participants who have spouse coverage will still be required to participate in the Basic Life plan. Please refer to the Terms of Participation for specific eligibility details.

RBA offers the following benefit plans: Medical, Dental, Vision, Basic Life, Supplemental Employee Life, Supplemental Spouse Life, Supplemental Child Life, *Voluntary Long-Term Disability, Accidental Death & Dismemberment, Accident, and Critical Illness.
*available to non-ordained staff only

It’s a great day to start! If you’re on the UHC medical plan you’re eligible to join in the fun!

Visit rba.realappeal.com to enroll online. You can also call 1-844-344-REAL (7325) for assistance.

Renewal information is released in early September of each year.

Renewal information is released in early September of each year.

Yes. We now offer a $75,000 Group-Term Life policy in addition to the $175,000 policy. Churches now have the option to chose between the two policies for their staff.

Contact Quantum Health by calling 877-498-1382 or visit MyRBABenefits.com

Employees can take different medical plans than their coworkers.

RBA does not require you or your church to use a specific institution for Health Savings Accounts. You can find helpful information supplied by our preferred partners, Optum Health Bank and Wells Fargo here on our Resource page. We also suggest you contact the bank that your church or pastor uses to see if they offer Health Savings Accounts.

If you’re from an RCA church, contact the Board of Benefit Services at 866-221-5480. If you’re from a CRC church, contact the Ministers’ Pension Fund at 616-224-0722.

Kindly send us an email with your new address: benefits@reformedbenefits.org

Login to your account at www.reformedbenefits.bswift.com. From there you can update your personal information.

You can contact the billing specialist by calling 800-701-8992 or emailing benefits@reformedbenefits.org.

For claims issues, please contact Quantum Health at 877-498-1382.